Microsoft’s Fix-it didn’t fix it, either. Expand the “CurrentControlSet” Key 6. Do you already have an account? On the right hand side you are looking for “UpperFilters” and “LowerFilters” under the “Name” column, once you find these please delete them by right clicking on them and choosing “delete” I’ve also tried updating the drivers but am then told the drivers are up to date. This site is completely free — paid for by advertisers and donations.
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Code 19 ” the “Check for solutions” button does not fix the problem Tried to update drivers, but it says I have the most current one.
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This site is completely free — paid for by advertisers and donations. The Device manager says “Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged.
Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Microsoft’s Fix-it didn’t fix it, either. You can follow the question or vote as helpful, but you cannot reply to this thread. Mick Murphy – Microsoft Partner.
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PamelaEvolve Created on June 8, Welcome to Tech Support Guy! I found a solution so i’ll add it mafshita for anyone with the same problem.
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Expand the “Class” Key 8. Nov 9, Messages: I came to the conclusion that the discs were the problem.
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Please exit the registry by clicking on the “X” in the top right hand corner of the screen Reboot your computer.
Yes, my password mwtshita How satisfied are you with this response? I had been having problems with burning to DVD discs with it.
Please look for a key containing the following string of letter and numbers: Discussion in ‘ Hardware ‘ started by jamieMar 1, Code 19 Click ‘Check for solutions’ to send data about this device to Microsoft and to see if there is a solution available. User Replied on June 8, Expand the “CurrentControlSet” Key 6. Click here to join today!
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I got new discs and they worked ok. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Join overother people just like you! But now the actual drive isn’t working. When i go to the Device Manager i see the exclamation mark beside the disc drive and CD Rom drive Both the same drive and when i double-click on them i see this message in the “Device Status” box: